# Terms of Service
**Last Updated: Last Updated: [June 8, 2026]**
Welcome to **www.soliviora.com**. These Terms of Service (“Terms”) govern your access to and use of **www.soliviora.com** (the “Website”), including any purchases, services, features, content, and tools made available through the Website.
Throughout these Terms, “we,” “us,” and “our” refer to **www.soliviora.com**. “You” and “your” refer to any visitor, customer, or user of the Website.
By accessing the Website or purchasing from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use the Website.
## 1. Eligibility and Acceptance
By using the Website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.
You may not use our Website or products for any unlawful or unauthorized purpose. You must not violate any applicable laws or regulations when using the Website.
## 2. Online Store Terms
We reserve the right to refuse service, cancel orders, limit quantities, suspend accounts, or restrict access to the Website at our discretion, particularly in cases involving suspected fraud, unauthorized activity, abuse, policy violations, or incorrect product or pricing information.
You agree to provide accurate, current, and complete billing, shipping, contact, and account information for all purchases made through the Website. You are responsible for promptly updating this information when necessary.
## 3. Products and Services
We make reasonable efforts to display product descriptions, photographs, colors, sizes, specifications, and other information as accurately as possible. However, the appearance of products may vary depending on your device, screen settings, lighting, production batches, or other factors.
All products and services are subject to availability. We may limit sales by person, household, geographic region, or jurisdiction. We may also discontinue or modify any product or service without prior notice.
Unless otherwise stated, product images are provided for illustrative purposes only.
## 4. Prices, Taxes, and Charges
All prices are displayed in **[Currency, such as USD]**, unless otherwise stated.
Prices may change at any time without prior notice. The price charged will be the price displayed at checkout when your order is submitted, subject to correction of obvious errors.
Shipping charges, taxes, customs duties, import fees, and other applicable charges may be calculated and displayed at checkout or collected separately by the relevant authority or carrier.
You are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by your destination country, unless expressly stated otherwise.
## 5. Orders and Order Acceptance
Submitting an order does not guarantee acceptance. Your order is an offer to purchase, and we reserve the right to accept, reject, limit, or cancel an order for reasons including:
* Product unavailability;
* Pricing or description errors;
* Payment authorization failure;
* Suspected fraud or unauthorized activity;
* Shipping restrictions;
* Violation of these Terms; or
* Other operational or legal reasons.
An order is considered accepted when we send you an order confirmation or shipping confirmation, depending on applicable law and our order-processing procedures.
If we cancel an order after payment has been received, we will issue a refund to the original payment method, subject to the payment provider’s processing time.
## 6. Payment
We accept the payment methods displayed at checkout.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment providers to charge the full order amount, including applicable taxes, shipping charges, and fees.
Payments may be processed by third-party payment service providers. We do not directly store complete payment-card details where payments are handled by an external provider.
## 7. Shipping and Delivery
Shipping times displayed on the Website are estimates and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather, public holidays, transportation disruptions, incorrect addresses, or force majeure events.
You are responsible for providing a complete and accurate delivery address. We are not responsible for delays, losses, or additional costs caused by an incorrect or incomplete address provided by you.
Risk of loss and ownership of products will transfer as determined by applicable law and the shipping terms stated in our Shipping Policy.
For further information, please review our **Shipping Policy** at:
**[Shipping Policy URL]**
8. Returns, Refunds, and Exchanges
Returns, refunds, cancellations, and exchanges are governed by our Return and Refund Policy, which forms part of these Terms.
Please review the policy before placing an order:
[Return and Refund Policy URL]
Nothing in these Terms limits any mandatory consumer rights available to you under applicable law.
9. Promotions, Discounts, and Gift Cards
Promotional codes, discounts, store credits, and gift cards may be subject to separate terms and expiration dates.
Unless otherwise stated:
Promotions cannot be combined;
Discounts have no cash value;
Promotional codes apply only to eligible products;
Promotions may be changed or withdrawn at any time;
Gift cards and store credits are not redeemable for cash except where required by law; and
Discounts cannot be applied retroactively to completed purchases.
We may cancel a promotion or order if we reasonably believe that a discount has been obtained or used fraudulently or in violation of its terms.
10. Accuracy of Information
We aim to ensure that information on the Website is accurate and current. However, the Website may occasionally contain typographical errors, inaccuracies, omissions, or outdated information relating to product descriptions, pricing, promotions, shipping charges, availability, or delivery times.
We reserve the right to correct errors, update information, and cancel affected orders, subject to applicable law.
11. Intellectual Property
All content on the Website, including text, logos, graphics, photographs, videos, product designs, icons, page layouts, software, trademarks, and other materials, is owned by or licensed to [Store Name] and is protected by applicable intellectual-property laws.
You may access and use the Website only for personal, lawful, and non-commercial purposes.
Without our prior written permission, you may not:
Copy, reproduce, republish, distribute, or commercially exploit Website content;
Modify or create derivative works from Website content;
Use our trademarks, logos, or branding;
Scrape, harvest, extract, or collect Website data;
Reverse-engineer Website software; or
Remove copyright, trademark, or ownership notices.
12. User Reviews and Submitted Content
If you submit a review, photograph, comment, suggestion, testimonial, or other content to us, you confirm that:
You own the content or have permission to submit it;
The content is accurate and does not mislead others;
The content does not infringe another person’s rights;
The content is not unlawful, abusive, defamatory, obscene, threatening, or fraudulent; and
The content does not contain malicious code, spam, or unauthorized advertising.
To the extent permitted by law, you grant us a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, translate, display, distribute, and promote submitted content in connection with our business.
We may remove or decline to publish submitted content at our discretion.
13. Prohibited Uses
You may not use the Website:
For any unlawful, fraudulent, or deceptive activity;
To violate intellectual-property or privacy rights;
To transmit malware, viruses, or harmful code;
To collect personal information without authorization;
To interfere with the Website’s security or operation;
To attempt unauthorized access to an account or system;
To impersonate another person or organization;
To submit false or misleading information;
To engage in automated scraping or data extraction without permission;
To make fraudulent purchases, chargebacks, or payment claims; or
To encourage another person to engage in prohibited conduct.
We may suspend or terminate access for violations of this section.
14. Third-Party Services and Links
The Website may contain links to third-party websites or use third-party services, including payment processors, analytics providers, social-media platforms, shipping providers, and advertising partners.
We do not control and are not responsible for the content, security, availability, privacy practices, products, or services of third parties.
Your use of a third-party service may be governed by that third party’s own terms and policies. You should review those terms before using the service.
15. Privacy
Our collection and use of personal information are governed by our Privacy Policy:
[Privacy Policy URL]
By using the Website, you acknowledge that you have reviewed our Privacy Policy.
16. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Website and all products, services, information, and content are provided on an “as is” and “as available” basis, unless otherwise expressly stated.
We do not warrant that:
The Website will always be available, secure, or error-free;
Website defects will always be corrected;
Information on the Website will always be complete or current; or
Products or services will meet every individual expectation.
Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions above apply only to the extent permitted by law.
17. Limitation of Liability
To the fullest extent permitted by applicable law, [Legal Business Name], its owners, directors, employees, affiliates, agents, contractors, licensors, service providers, and suppliers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from your use of the Website or purchase of products.
Where liability cannot legally be excluded, our total liability will be limited to the amount you paid for the product or service giving rise to the claim, unless applicable law requires otherwise.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, fraudulent misrepresentation, or other liability protected by mandatory law.
18. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless [Legal Business Name] and its affiliates, owners, employees, agents, contractors, licensors, and service providers from claims, losses, liabilities, damages, and reasonable legal expenses arising from:
Your violation of these Terms;
Your unlawful or improper use of the Website;
Your infringement of another person’s rights; or
Content submitted by you.
19. Governing Law
These Terms are governed by the laws of [State/Province and Country], without regard to conflict-of-law principles.
Any dispute arising from these Terms or your use of the Website will be handled by the courts located in [City, State/Province, Country], unless mandatory consumer law gives you the right to bring a claim elsewhere.
20. Dispute Resolution
Before commencing formal legal proceedings, you agree to contact us and attempt to resolve the dispute informally.
Contact information:support@soliviora.com
Email: [Customer Service Email]
Any arbitration, mediation, class-action waiver, or jury-trial waiver will apply only if expressly stated in an additional dispute-resolution clause and legally enforceable in the relevant jurisdiction.
21. Termination
We may suspend or terminate your access to the Website if you violate these Terms, engage in fraudulent or abusive conduct, create security risks, or use the Website unlawfully.
Sections that by their nature should survive termination—including intellectual property, payment obligations, disclaimers, liability limitations, indemnification, and dispute provisions—will remain in effect.
22. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law. The remaining provisions will continue in full force and effect.
23. No Waiver
Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision in the future.
24. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies posted on the Website, constitute the entire agreement between you and us regarding your use of the Website and purchases from us.
25. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, Website, services, or legal obligations.
The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after an update constitutes acceptance of the revised Terms to the extent permitted by law.
26. Contact Information
Questions about these Terms should be sent to:
Store Name: www.soliviora.com
Email: support@soliviora.com